Contact Us
Top Support Requests
Topsy indexes all public Twitter accounts. We can only remove your page on Topsy if your Twitter account is set to private or has been deleted. To do so, follow these instructions:
- Protect your tweets in your Twitter account settings or delete the account.
- Go to your Topsy profile page: http://www.topsy.com/twitter/your-twitter-id and click the SYNC button on the right.
- Your page should now be deleted. After a few moments, refresh the page to verify. The sync should take effect within 15 minutes. However, sometimes it can take longer: please be patient!
Topsy automatically crawls and indexes all public Google+ posts. This means that your public posts on Google+ will get included in our index. If you want your current posts deleted, please contact us.
However, going forward, if you post on your Google+ streams publicly, they will likely show up on Topsy again. We recommend you only share things within your circles if you don’t want this to happen.
Topsy’s index automatically crawls public content posted on the social web. In doing so, we find pages that are referred to in your or other people’s tweets.
If you wish to remove pages that link to 3rd party content (such as pictures hosted on Twitpic or other services, or retweets of your tweets), we suggest you contact those services or authors.
Topsy is not responsible for content posted by others.
We currently don’t enable deletion of specific tweets from public twitter accounts on Topsy.com.
We are working towards enabling the functionality to let our users remove individual tweets from our side. Until we are able to do so, please send us a message at support@topsy.com and we can help you delete your tweets.
If you have already updated your bio/name on Twitter.com and wish to update it on Topsy you can visit http://topsy.com/twitter/your-twitter-id and click on the Sync button on the right. This will sync your information shown on Topsy with whats on Twitter.com within 24 hours.
If you wish you update your bio/name you will have to update it on Twitter.com and then Sync the content on Topsy.com via the steps described above.
Topsy is a realtime search engine powered by the Social Web. Unlike traditional web search engines, Topsy indexes and ranks search results based upon the most influential conversations millions of people are having every day about each specific term, topic, page or domain queried.